Refund policy

We offer a 30-day return policy, which means you have 30 days from the date your item was marked as delivered to request a return.

Refund & Return Conditions

  • It must be in its original, unused, unwashed, and unaltered condition.
  • It must include all original packaging, tags, inserts, and accessories.
  • A valid proof of purchase (such as your order confirmation email or receipt) is required.
  • Note: Items showing signs of wear, damage not caused by our error, or missing original components cannot be accepted for a return.

How to Return

Please do not send your purchase back to the manufacturer or the address on the shipping label without contacting us first. Unauthorized returns will not be processed.

  • Submit a Request: Email at cabygift@gmail.com with your Order Number and explanation of why you wish to return the item.
  • Review: Our team will review your request within 1–2 business days.
  • Return Authorization: If approved, we will provide you with a Return Merchandise Authorization (RMA) along with detailed instructions on where and how to send your package.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately upon arrival. If the product is defective, damaged during transit, or if you received the wrong item, contact us within 48 hours of delivery at cabygift@gmail.com. Please include clear photographs of the issue so we can evaluate it and make it right immediately by issuing a replacement or a priority refund at no extra cost to you.

Return Shipping Costs

If the issue is caused by our mistake (wrong item, defective product, shipping damage), we will cover return shipping costs.

For all other return reasons, customers are responsible for return shipping fees.

Refund Processing Timelines

Once your return package is delivered to our inspection facility. We will assess the item's condition and inform you whether your refund has been approved.

  • Approval: If approved, your refund will be processed immediately.
  • Credit Method: The funds will automatically be applied to your original method of payment (e.g., your credit card or PayPal account).
  • Time Frame: Please allow 5 to 7 business days for the refund to reflect on your statement, as bank and credit card issuers have varying processing windows.


If you have any further inquiries regarding our policies, please reach out to us at cabygift@gmail.com.